Frequently Asked Questions
Reuzel FAQ
Your Guide to Reuzel.com, Products, Grooming & Styling
Yep! We offer free shipping on:
- US orders: $40+
- Canada orders: $75+
We want to get these products in your hands without breaking the bank.
Once your order ships, you'll get a tracking number via email. Keep an eye on your inbox (and spam folder, just in case).
Not happy with your purchase? We get it. Reach out to our customer service team and they'll help you out with returns and exchanges for unopened products.
What it is: A weightless, texturizing powder that adds volume and separation without any shine.
How to use:
- Sprinkle through dry hair and work into roots for volume
- Sprinkle through long hair for additional fullness
- Use before teasing for extra support
Best for: Most hair types - especially great for volume without weight
Hold: 1/10 Shine: 0/10
What makes it "extreme": This is our strongest hold pomade - it goes to 11!
How to use:
- Remove 1-2 knuckles full and emulsify in your palms
- Apply to towel-dried or dry hair, starting at crown
- Work from scalp to ends
- Comb into desired shape
Best for: Medium to coarse hair, dry messy-textured looks
Hold: 11/10 Shine: 1/10
Best products for adding texture:
- Matte Texture Powder - Volume and separation (1/10 hold, 0/10 shine)
- Clay Matte Pomade - Medium hold, adds definition (6/10 hold, 1/10 shine)
- Surf Cream - Beachy texture (2/10 hold, 0/10 shine)
- Fiber Pomade - Textured definition (8/10 hold, 3/10 shine)
- Grooming Tonic Texture Cream - Light texture, great for air-drying (4/10 hold, 2/10 shine)
Products that build volume:
- Matte Texture Powder - Weightless volume at roots
- Grooming Tonic - Blow dry tonic for lift (3/10 hold, 2/10 shine)
- Spray Grooming Tonic - 30% lighter, perfect for fine hair (2/10 hold, 2/10 shine)
- Fiber Gel - Adds fullness, great for blow-drying (6/10 hold, 5/10 shine)
High shine products:
- Blue Pomade - Strong hold, high shine (9/10 hold, 9/10 shine)
- Red Pomade - Medium hold, high shine (5/10 hold, 9/10 shine)
- Pink Pomade Grease - Strong hold, medium shine (9/10 hold, 5/10 shine)
- Green Pomade Grease - Medium hold, medium shine (5/10 hold, 5/10 shine)
By hold level:
Extreme Hold (10-11/10):
- Extreme Hold Matte Pomade (11/10)
- Concrete Hold Matte Pomade (10/10)
Strong Hold (8-9/10):
- Pink Pomade Grease (9/10)
- Blue Pomade (9/10)
- Severed Head Clay Pomade (8/10)
- Fiber Pomade (8/10)
Best products for fine hair:
- Matte Texture Powder - CREATES WEIGHTLESS TEXTURE
- Clay Matte Pomade - Won't weigh hair down
- Spray Grooming Tonic - 30% lighter formula
- Fiber Gel - Blow dry for extra support
- Fiber Cream - Adds fullness without weight
- Grooming Cream - Weightless, gives fuller appearance
Best products for thick or coarse hair:
- Pink Pomade Grease - Perfect for thickest, curliest hair
- Extreme Hold Matte Pomade - Works well on medium to coarse
- Concrete Hold Matte Pomade - Medium to coarse hair
- Blue Pomade - Great for highly textured hair
- Hydrating Styling Cream - Softens coarse hair
Products for curly and wavy hair:
- Blue Pomade - Great for curly/wavy hair needing hold
- Fiber Pomade - Enhances natural texture on short curly hair
- Grooming Tonic Texture Cream - Great for defining curls
- Surf Tonic - Enhances definition, encourages waves and curls
- Grooming Cream - Layer over Surf Tonic for frizz control
Products with heat protection:
- Grooming Tonic - Perfect for blow-drying, protects from thermal styling
- Spray Grooming Tonic - Heat protection for fine hair
- Grooming Tonic Texture Cream - Built-in heat protection, great for blow-drying
Use Beard Wash 2-3 times a week, or as needed. Daily washing can strip natural oils.
We don't recommend regular shampoo! Beard Wash is specifically formulated for facial hair and the skin underneath.
- Beard Balm (Hold 4/10, Shine 2/10) - Like a pomade for your beard, tames rogues, provides hold
- Beard Foam - Leave-in conditioner, absorbs quickly, great for blow-drying
- Beard Serum - Weightless oil, deeply hydrating, non-greasy finish
- Wash regularly with Beard Wash
- Use Beard Foam daily - it's formulated to reduce itch
- Apply Beard Balm or Serum to keep skin moisturized
- All our beard products contain the T-4 Tonic Blend for scalp health!
Use "The Stache" Mustache Wax! Scoop a pea-sized amount, warm between fingertips, press into mustache, and shape as desired.
Shave Butter:
- Translucent formula (you can see where you're shaving!)
- Ultra-slick, moisturizing
- Ideal for drier skin or sensitive areas
- Great for line-ups on cheeks and neck
Shave Cream:
- Rich, concentrated formula
- Brushless
- Old school feel
- Provides close, comfortable shave
Step 1: Astringent Foam - Soothes, tones, tightens pores
Step 2: Aftershave - Cools and refreshes
- Available in Original (bergamot, lavender, neroli & leather)
- Available in Wood & Spice (lemon zest, cedarwood & clove)
The Degreasing Formula - THE method for heavy product removal:
Step 1: SATURATE (Daily Conditioner)
- Apply Daily Conditioner to dry hair
- Leave on 3-5 minutes
- Comb through with fine-toothed comb
- Rinse
Step 2: SCRUB (Scrub Shampoo)
- Apply Scrub Shampoo
- Lather & rinse
Step 3: CLEANSE (Daily Shampoo)
- Apply Daily Shampoo
- Lather & rinse
Why does this work? The conditioner on dry hair breaks down oil-based products before water hits your hair!
All our shampoos, conditioners, and many styling products contain:
- Witch Hazel Extract - Cleanses and clarifies
- Nettle Leaf Extract - Adds shine, anti-inflammatory
- Rosemary Extract - Moisturizing, antimicrobial
- Horsetail Root Extract - Rich in silica for strength
Hydrabalm! It's formulated for fresh ink aftercare. Use daily and follow your tattoo artist's instructions.
Key ingredients:
- Orchistem™ Orchid Stem Cell Extract - Helps skin recover
- Papaya Extract - Reduces hyperpigmentation
- Shea Butter - Calming and hydrating
Step 1: EXFOLIATE (once a week)
- Buff Exfoliating Wash - Removes dead skin cells
- Healed tattoos only!
Step 2: HYDRATE (use often)
- Vivid Gel - Restores, hydrates, instant color boost
Step 3: SHINE (daily)
- Shine Tattoo Spray - Enhances definition, makes colors pop
ANYTIME: Hydrabalm - Great for any age ink!
Mixing or layering products to create custom hold, texture, and finish!
Popular Cocktails:
For softer hold:
- Mix Pink + Green Grease Pomades
- Concrete Hold + Surf Cream
For texture:
- Surf Cream + Clay Matte Pomade
- Clay Spray (damp hair) + blow dry + Clay Matte Pomade
For easier removal:
- Red Pomade (base) under Pink or Green Grease
For maximum hold:
- Extreme Hold Matte + Pink Grease on top (once dry)
- Severed Head Clay + Green Grease on top (once dry)
REUZEL Refresh & Restore - our men's skincare line!
Basic routine:
- Cleanse: RR Solid Face Wash Stick (Clean & Fresh fragrance)
- Moisturize: RR Hydrating Face Moisturizer (fragrance-free)
- Eyes: RR Intensive Care Eye Cream (reduces puffiness, dark circles)
All products:
- Won't clog pores
- Non-greasy formulas
- Contain caffeine, calendula, shea butter, and apricot oil
Many are! Look for "Vegan" in the product details. Most water-soluble pomades, styling products, shampoos, and grooming products are vegan. Grease pomades contain beeswax.
- Water-soluble: Washes out easily, no buildup
- Oil-based (Grease): Traditional feel, stronger hold, requires Degreasing Formula for removal
Absolutely! Hair is hair. Products work for everyone.
Use Scrub Shampoo 1-2 times per week, or try the Degreasing Formula for heavy buildup!